Promoting Safe Play: Machi777's Commitment to Responsible Gambling

Machi777 Responsible Gambling

Gambling-related issues often correlate with deteriorating mental health, contributing to depression, anxiety, and thoughts of self-harm. Such problems can adversely impact various aspects of life, including work, education, and familial relationships, and may even result in financial ruin or involvement in criminal activities.

View gambling as entertainment rather than a means of financial gain. Nonetheless, issues stemming from gambling addiction can emerge. Our dedicated efforts ensure a secure service, prioritizing customer well-being to mitigate adverse outcomes.

We strictly prohibit underage gambling and betting (for individuals under 18). Our marketing efforts abstain from targeting minors or individuals with mental health conditions. We ensure that our promotional activities are not aimed at enticing underage users. Additionally, it's essential to safeguard usernames, passwords, and financial information to prevent minors from accessing our services.

Access to gaming can be restricted using programs like NetNanny and Cyber Patrol. We routinely verify the ages of all participants to ensure legal compliance. In cases where age verification fails, we may request additional information to confirm legal eligibility. Access to accounts and funds may be restricted until age verification is successfully completed.

The legal minimum gambling age, typically 18 years old, may vary based on local regulations. Customers are reminded of their responsibility to ensure the legitimacy of their registration on Machi777 Bangladesh.

We maintain transparency in our service offerings and refrain from misleading marketing practices. Customers are provided with clear information about risks and winning probabilities. For self-assessment of gambling addiction severity, please indicate “yes” or “no” to the following questions:

Are you placing excessive wagers?
Do you frequently borrow money or resort to theft to support your gambling habit?
Have you recently reduced time spent with friends and family?
Do remarks about your gambling habits cause irritation?
Have your hobbies lost their appeal?
Do gambling losses trigger suicidal or depressive thoughts?
Have you exaggerated the time or money spent on gambling?

If you answered “yes” to most questions, you may have a gambling problem.

It’s crucial to acknowledge and seek help for addiction, regardless of when it arises. We prioritize customer well-being and are committed to supporting individuals in overcoming such challenges. Explore the following recommendations to reduce the risk of developing a gambling addiction:

Avoid relying on gambling as a primary income source.
Set clear budgets for both money and time spent on gambling and adhere to them.
Only gamble with funds you can afford to lose.
Avoid chasing losses.
Refrain from gambling while under the influence of alcohol, drugs, or when experiencing depression.

For those seeking to limit their gambling behavior, we provide a voluntary self-exclusion feature. This option allows users to suspend their account or restrict betting capabilities for one month, six months, or a year. To activate this service, users must provide identification documents verifying account ownership. Once initiated, access to the account remains restricted until the selected exclusion period elapses, after which normal access is restored.

You may request that the limits be lifted from your account before the self-exclusion period has ended, but the company will have the final say.

Requests to lift account limits during the self-exclusion period are subject to approval by the company. For additional online behavior restrictions, contact our customer support team. Account maximum bet limits may be set by us. Changes to these limits take effect 24 hours after the most recent adjustment.

You acknowledge that the company bears no financial or legal responsibility if you create a new account with different credentials during the self-exclusion period. Creating a new account during this time is prohibited. In rare cases, account unblocking may be considered before the self-exclusion period ends.